Renting Frequently Asked Questions

If you still have any questions at all, feel free to send us a message.

All the information you need is on our How to Apply page.

You will be contact within 5 working days if your application is successful.

We offer two types. Flexible or fixed term.

A fixed term tenancy cannot be terminated before the end date stated on the tenancy agreement, unless an agreement is reached between the landlord and the tenant).

A flexible term tenancy, usually referred to as a "periodic tenancy", can be terminated with the required notice.

These tenancies are governed by the Residential Tenancies Act.

We also provide short term stays which are not governed by the Residential Tenancies Act.  These are covered by Airbnb terms of service

At the end of the Tenancy.

A bond is the landlord's guarantee to ensure they arn't left with the short end of the stick by the end of the agreement. If any damage is done to the property, if it requires additional cleaning or if there's any other outstanding costs owing to the landlord, the landlord will use the bond money to pay for those outstanding costs. 

If the property is as it was at the beginning of the agreement and there is no payments overdue, the tenant with recieve the bond back in full.

If you are in a fixed term tenancy, neither you nor the landlord alone can terminate the agreement.

You are left with two options:
1) Sublet with the consent of your landlord (a subletting fee may apply). More information can be found here.
2) Form an agreement with you landlord to cancel the contract. This is a major inconvience to the landlord, so expect to be settling for more than the expected time it would take the landlord to find a replacement. More information can be found here.

If you find yourself in a situation where you need to end your tenancy early please come and talk to us to see how we can help.

If you are in a flexible term (periodic) tenancy, the required notice must be given before the agreement comes to an end. More information can be found here.

Yes, it can. However, it can only be increased after the first 180 days of the tenancy, provided the increase is not within 180 days of the last increase and special conditions do not apply. More information can be found here.

In the case of immediate danger, for example, a fire, dial 111 immediately.

In the case of a break in, or a consequence of an extreme weather event, dial 105.

As soon as there is no longer an immediate threat to life or property, contact your property manager as soon as possible. If it is outside of business hours, try calling and leaving a message.





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